The following are commonly asked questions about the TEK RMD. Click on the  symbol to see the answers to these questions.

HOW MUCH DOES THE TEK RMD COST?

Please contact the authorized distributor for your country. If your country is not listed, please email us at info@matiarobotics.com for a quote.

WHERE CAN I FIND A DEALER NEAR ME?

Our current list of authorized distributors can be found on our Dealers page. We are always adding more authorized distributors. Feel free to subscribe to our newsletter to be kept up to date on new distributor announcements.

IS THE TEK RMD APPROVED FOR USE?

The Tek RMD is both FDA and CE approved.

IS THE TEK RMD APPROPRIATE FOR MY HEIGHT/WEIGHT?

The Tek RMD is appropriate for users from 4’7” (140 cm) to 6’3” (190 cm) and can support weights from 88 lbs (40kg) to 265 lbs (120kg).

WHERE CAN I USE THE TEK RMD?

The Tek RMD allows for free, independent movement in most indoor and outdoor spaces, such as the home, office, school or shopping mall, sidewalks, parks and roadways. Its compact dimensions, 16.5″ wide and 29.5″ long (42 cm X 75 cm) and weighing 242.5 lbs (110 kg), allow it to fit through narrow spaces that are inaccessible to wheelchairs. When not in use, the Tek RMD can simply be maneuvered by remote control to an out-of-the-way place, ensuring that you can sit on a couch or chair, free from your mobility device altogether.

HOW DO YOU CHARGE THE TEK RMD?

The device comes with a battery charger, which is plugged into a traditional electrical outlet. The device is fully charged in 4.5 hours and can be charged overnight.

WHAT IS THE BATTERY LIFE OF THE TEK RMD?

On average a change will last about 1 to 2 days depending the weight of the user and the floor surface.

HOW DO YOU TRANSPORT THE TEK RMD?

The device can be transported in an SUV-sized vehicle. Using its remote control, the Tek RMD can be easily maneuvered up and down ramps for easy loading and unloading.

DOES INSURANCE COVER THE TEK RMD?

In some cases it’s been covered. It depends on your location and situation. We have a great resources

WHERE IS THE TEK RMD MADE?

The Tek RMD is made and shipped from Salt Lake City, Utah, in the United States.

WHO IS ELEGIBLE FOR THE TEK RMD?

The Tek RMD is ideal for anyone who has the inability or difficulty standing or walking, this includes those with paraplegia, spinal cord injuries, multiple sclerosis, muscular dystrophy, and other afflictions affecting one’s ability to stand or walk.

The Tek RMD does require a doctor’s prescription.

DOES THE TEK RMD REQUIRE LEG STRENGTH OR THE ABILITY TO STAND INDEPENDANTLY?

No, due to the design and functionality of the Tek RMD it does not require the ability to stand or walk independently. A complete list of indications and contra-indications can be found in our user manual here.

WHERE CAN I DEMO THE TEK RMD?

Many of your local dealers have demo devices and can schedule a demo. Otherwise, we will be at several upcoming expos, a list of those can be found here. If you are still looking for options, you can reach out at info@matiarobotics.com.